If a weapon is present and the Lodge determines a need for an evacuation is necessary, follow Lodge Shutdown procedures. Click Here for next steps.
Escalate
- Ensure a Pack Leader is able to meet Law Enforcement upon arrival to direct them to the situation and provide any necessary information.
- Law Enforcement will assume control of the situation upon their arrival and will provide any additional direction.
- Verify GM/RVP and Corporate Risk have been notified when the situation allows for it.
Review
- Work with Law Enforcement to resolve the situation. If an eviction is warranted, the General Manager must be notified prior to the eviction and notice of the criminal trespass warning.
- Verify that a Security Incident Report has been completed. All witness statement should be gathered.
- If there is Pack Member involvement Human Resources must be notified immediately.
- CCTV and/or EAVS footage, if available and relevant, should be saved.
- Evaluate Guest impact and approach to compensation or reallocation of Guests as needed.
For Full Code Green Emergency SOP Click Here
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