Code Black MOD EAP Escalated Steps

External Evacuation

• If threat is deemed credible, immediately evacuate using the closest exit of the building. 
• Guest Services will print a daily rooms list. Verify that any handicap accessible rooms or those who need further assistance have been helped. 
  • Security and Engineering can assist if necessary.     
• Follow directions to the designated areas given by the local law enforcement.
•  Stay in these designated areas until law enforcement has deemed the building safe to re-enter.

Escalate

• Verify GM/RVP and Corporate Risk have been notified when the situation allows for it.
• Collaborate with appropriate Corporate Pack on communication for incoming Guests, that will notify them of the building evacuation and estimated closure times.

Review

• Assist with Guests re-entering into the Lodge following the All Clear. 
• Evaluate Guest impact and approach to compensation or reallocation of Guests as needed.
• Verify that an Incident Report has been completed and witness statements written if needed.   

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