Code White-Tornado MOD EAP Escalated Steps

Internal Evacuation

• Immediately move to “safe areas” designated in the Lodge.
• Verify all outlets have closed and are secured.
• Use the Public Address System and Zingle notification to alert guests of the Tornado Warning, letting them know where the designated “safe areas” are located. For Zingle Communication SOP Click Here
• Stay in these designated areas until the Tornado Warning has been cleared.

Escalate

• Verify that the GM/RVP and Corporate Risk have been notified.
• Collaborate with appropriate corporate pack on communication for incoming Guests to notify them of the Tornado Warning and estimated closure times.

Review

• Evaluate Guest impact and approach to compensation or reallocation of Guests as needed.
• Inspect areas of the resort for storm damage or unsafe conditions documenting any physical damages as well as any financial impact. 
• Verify that all attractions successfully reopened.   

For Full Code White- Tornado SOP Click Here