- Remain calm and attempt to obtain as much information as possible from the caller.
- If possible, record the conversation by using a recording feature on a smart phone or other device.
- Listen carefully. Be polite and show interest.
- Write down the phone number and any other information displayed on the phone.
- If possible, write a note to another Pack Member to call Law Enforcement.
- When the caller hangs up, DO NOT hang up your phone. Leaving the phone off the hook may assist authorities in tracking the call. Go to another phone to call 911.
GATHER INFORMATION:
| ASK THE CALLER: |
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| Did you place the bomb? |
(Circle One) YES NO
|
| Where is the bomb located? (Resort floor, room number, waterpark, ect?) | |
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When will the bomb go off?
|
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What does it look like?
|
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What kind of bomb is it?
|
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What will cause it to explode?
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Why did you place the bomb?
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What is your name?
|
If able, write down phone number of caller and any other identifiers on the phone screen: ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
INFORMATION ABOUT CALLER
| Callers Voice | Circle All That Apply | ||
| Calm | Laughing | Lisp | Distinguished |
| Angry | Crying | Raspy | Accent |
| Excited | Normal | Deep | Familiar |
| Slow | Distinct | Ragged | Rapid |
| Slurred | Clearing throat | Soft | Nasal |
| Deep Breathing | Loud | Stutter | Cracking Voice |
| Coughing | Disguised |
If voice sounds familiar, who does it sound like: _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
| Background Sounds | Circle All That Apply | ||
| Clear | House Noise | Street Noise | Motor |
| Static | Music | Voices | Office Machines |
| Animal Noise | PA System | Factory Noise | Long Distance |
| Kitchen Noise | Other: |
| Threat Language | Circle All That Apply | ||
| Foul | Incoherent | Reading off a script | Irrational |
| Taped | Well Spoken |
Other Information:
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