Reverse Code Pink MOD EAP Escalated Steps

Escalate

• Verify GM/RVP and Corporate Risk have been notified. 

Review  

• MOD will determine who will be following up with the guest.
• Provide support for the affected family.
• Evaluate guest impact and approach to compensation if needed.
• Verify that an Incident Report has been completed.  All witness statements should be gathered.  
• CCTV/EAVS footage, if available, should be saved even if it doesn't seem helpful at the time (subsequent facts may make footage relevant).  

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