Investigate
- Assess the situation. The person may be too intoxicated if:
- They cannot stand or walk without difficulty
- Passed out, and not easily woken
- Difficulty speaking/ slurred speech/ disoriented
- Obnoxious and unruly
- Violent or threatening
- Reported to have consumed a large quantity of alcohol
- If the guest is near/at a bar trying to order more, - get the attention of the server and instruct them to hold off on taking their order while waiting for MOD/Security as you believe they should be cut off.
Communicate
- Go to the MOD/Security channel. Let them know you have a Code Purple and the location you are at with the individual.
- If Guest requires medical attention (hurt themselves, too intoxicated to stand/walk) contact Aquatics (510) if available for a Code 2/3 due to a Code Purple.
- If at any point the Guest becomes belligerent or threatens violence, notify the MOD/Security that the situation has turned to a Code Green Emergency. MOD/Security must be made aware of the Guest's demeanor upon their arrival to the location. For Full Code Green SOP Click Here
React
- Observe from a safe distance until MOD/Security arrive.
For Full Code Purple SOP Click Here
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