Code Yellow - Guest Report EAP Immediate Steps

Investigate

•  Is the Guest making a claim against another Guest or Pack Member? ​
• What is the Guest claiming occurred?
• Gather a description of the alleged offender. ​
  • Age
  • Gender
  • Descriptive clothing worn
  • Activity indicating cause for suspicion
• Is there an immediate risk to Pack or Guest Safety?

Communicate

• If a Guest makes a claim about another Guests without a Pack Member witnessing, let the reporting Guest know you will investigate the situation and get back to them.
  • Contact the MOD and Security on their channel to come to your location to investigate the allegations.
• If the reporting Guest insists law enforcement be contacted right away call MOD/ Security on their channel.

React

• Wait in the area for MOD and Security to arrive to meet with the Guest reporting the suspicious behavior.
• If the alleged person is within sight do not approach them yourself. Try to keep them within sight or make note of the direction they go.  This will be information that Security/MOD will need to know.

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