Code Yellow- Pack Witness MOD EAP Immediate Steps

Investigate

• Is the Pack Member observing suspicious behavior? Gather a description of the alleged offender:​
  • Age
  • Gender
  • Descriptive clothing worn
  • Activity indicating cause for suspicion
• Are they an immediate risk?
• Are they performing an illegal act?
• Does the person appear mentally unstable?
• Is the person exhibiting an aggressive demeanor?

Communicate

• If you arrive on scene as the only responder, call for additional assistance.
• If an illegal act is being performed immediately call 911.

React

• Once MOD/Security arrives they will approach the Guest and let them know about the concern.  ​
  • If police need to be contacted for any reason Click Here for MOD/Security escalated steps.
• Follow up with the reporting party. 
  • Explain that if they have any further concerns to let management know immediately so that we can take further actions.

For Full Code Yellow SOP Click Here