Code Purple- Alcohol MOD EAP Escalated Steps

If a Guest becomes belligerent and a Code Green needs to be called, Click Here for Code Green Emergency procedures. 

Escalate

• Verify that the GM/RVP and Corporate Risk have been notified.
• If the situation involves a Pack Member and alcohol, the Director of Human Resources and the Department Director should be contacted. 

Review

• If alcohol was served follow up with the Food & Beverage team.
• Verify that an Incident Report has been completed.  All witness statement should be gathered. 
• CCTV and/or EAVS footage, if available, should be saved.
• Evaluate Guest impact.

For Full Code Purple SOP Click Here