Code Black MOD EAP Immediate Steps

Investigate

Phone or In-Person Threat

If a bomb threat is received by phone at any location, the individual answering the phone should use the Bomb Threat Checklist Click Here Obtain as much information as possible from the caller.  Try to answer all of the questions on the checklist.

• • Remain calm. Listen carefully. Do not disrupt the caller. Keep the caller on the line for as long as possible. DO NOT HANG UP, even if the caller does.
  • Try to keep the caller talking to learn more information. Ask the caller to repeat the message.
  • Try to get exact words of the caller and the threat.
  • Write down the incoming phone number from the Caller ID.
  • Do NOT transfer the call.

Suspicious Bag or Package

If a suspicious device, package, or object is found leave where located. Do not touch or leave the area until area is secured. 

 If a Recorded Communication (Voicemail, Handwritten, Email, Social Media) Threat  

• Save all materials received. Handle note as minimally as possible.
• Do not delete the message.
• If an email, leave the email open until assistance arrives if possible.
•  If a social media post, take a screen shot or photograph of the post.

Communicate

• Ensure someone is calling 911 if the initial investigation is credible.
•  If Law Enforcement advises the building to be evacuated ALL CALL and ask for radio silence as everyone evacuates the building.  It is important to not verbalize the situation until everyone is out of the building.

React

• Follow directions given by law enforcement once they arrive in the building.  For escalated steps Click Here

For Full Code Black SOP Click Here