Code 1, 2 or 3 MOD EAP Escalated Steps

Escalate

• If EMS is called, the GM/RVP and Corporate Risk should be notified when you are able to, through the Emergency Communication Channel. 
• If injury occurred on an attraction that now needs to be closed for extended period of time, evaluate with the GM any notifications that may need to be made.

Review

• MOD and Aquatics (510) should determine who will be following up with the Guest. 
• Provide support for the affected family.
• Follow up with any Pack Members impacted by the incident.   
• Evaluate Guest impact and approach to compensation or reallocation of guests as needed.
• Verify that an Incident Report has been completed.  All witness statements should be gathered.  
• CCTV/EAVS footage, if available should be saved. 

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