Investigate
- If the injury is minor and there is a first aid kit nearby, assist Guest with the injury.
- Does someone appear to have a moderate or major life-threatening emergency?
- Note any symptoms Guest/Pack member presents with.
- Is there anything dangerous surrounding the scene?
Communicate
- If it is deemed an injury that only requires minor first aid treatment (Code 1) and you do not have a first aid kit, call a Code 1 on the radio and state your location.
- For an injury that requires medical attention beyond minor first aid (Code 2) call Aquatics (510) on their channel letting them know you have a Code 2 and state your location.
- If it is a serious or life-threatening emergency (Code 3) call 911. On the ALL CALL channel call out a Code 3 and state your location.
- Verify Aquatics is responding.
React
- If there is anything making the scene unsafe (gas, glass, fire, electrical, are a few examples) remain at a safe distance until advanced medical arrives.
- Coordinate and assist with crowd control by directing other Guests away from the serious emergency and maintain the privacy of the affected party to the extent possible.
- Ensure proper reports are conducted. For all minor injuries a Code 1 report is complete, moderate/major injuries an Incident Report completed.
- Assist EMS with arriving to the correct location. Click Here for escalated MOD steps.
For Full Code 1,2,3 SOP Click Here
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