Code White- Lightning MOD EAP Escalated Steps

Extended closures of an hour or more:

Escalate

• Collaborate with appropriate Corporate Pack on communication for incoming Guests to notify them of the power outage and estimated closure times.
• Verify that the GM/RVP and Corporate Risk have been notified.

Review

• Evaluate Guest impact and approach to compensation or reallocation of Guests as needed.
• Verify that all attractions are properly and successfully reopened.   
• Inspect areas of the resort for storm damage or unsafe conditions documenting any physical damages as well as any financial impact. 

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